Density Labs s.r.o. -

Laurens S.

Rundum zufriedenstellend!
Wollte mein Sliger Case erst beim Hersteller bestellen, doch die zu hohen Lieferkosten brachten mich von diesem Vorhaben ab. Gott sei Dank gibt es diesen Shop, sodass ich nun doch an mein gewünschtes Gehäuse kam. Bestellung getätigt und alles ging seinen Lauf. Die Lieferzeit meines Gehäuses verzögerte sich jedoch, was allerdings nicht Density anzulasten ist, da der Hersteller erst liefern musste. Inzwischen ist die Bestellung bei mir angekommen und alles ist so wie man es erwartet.

Besonders hervorheben möchte ich bei diesem Shop den exzellenten Kundenservice. So etwas habe ich bis dato noch von keinem anderen Shop gesehen. Auf E-Mail-Nachfragen wird innerhalb kürzester Zeit geantwortet (teilweise innerhalb 1 - 2 Stunden). Eine Sache ist mir persönlich besonders hervorzuheben. Ich habe, nachdem ich mein Gehäuse dort bestellt habe noch eine 2te Bestellung getätigt und musste selbstverständlich noch einmal Versandkosten bezahlen. Dass man mich jedoch noch am Abend anschreiben würde und mir anbietet beides zusammen zu versenden (die zusätzliche Bestellung betraf in meinem Fall sowieso das Gehäuse, sprich die erste Bestellung) und mir die Versandkosten zu erstatten, habe ich so noch von keinem Shop angeboten bekommen.

Der Kundensupport ist wirklich herausragend!

Lieferzeit, nachdem die Bestellung bei Density angekommen war, lag auch bei wenigen Tagen.
Nur zu empfehlen, würde jederzeit wieder dort bestellen.

Totally satisfactory!
I wanted to order my Sliger Case from the manufacturer first, but the high delivery costs put me off this plan. Thank God there is this shop, so that I finally got the case I wanted. Placed the order and everything went smoothly. However, the delivery time of my case was delayed, which is not Density's fault, as the manufacturer had to deliver first. The order has now arrived and everything is as expected.

I would particularly like to emphasize the excellent customer service in this shop. I have never seen anything like this from any other shop. E-mail inquiries are answered within a very short time (sometimes within 1 - 2 hours). One thing is particularly noteworthy for me personally. After I ordered my case there, I placed a 2nd order and of course had to pay shipping costs again. However, that they would write to me in the evening and offer to send me both together (in my case, the additional order concerned the case anyway, i.e. the first order) and to reimburse me for the shipping costs, I have never been offered by any shop in this way.

The customer support is really outstanding!

Delivery time after the order arrived at Density was also a few days.
Highly recommended, would order there again at any time.

Michael Schäfer

Habe mein Sliger Case hier bestellt.
Es hat alles bestens funktioniert. Lieferzeit war wie angegeben und das Case kam gut verpackt bei mir an. Selbst als ich Probleme mit dem Riserkabel hatte wurde mir umgehend geholfen, einfach ein super Support.

Würde ich jederzeit wieder bestellen.

Ralf Binder

Habe über die mein Sliger SM580 bezogen und die Bestellung liegt super an. Sowohl Anpassungen während der Bestellung wurden freundlich undschnell erledigt.
Aber jetzt auch im nachhinein wird sehr schnell und freundlich geholfen.
Ich kann Density Labs nur weiter empfehlen.

Johannes Fricke

E-Mail Anfrage bzgl. einer Änderung der Bestellung wurde schnell und zufriedenstellend beantwortet. Der Versand erfolgte sehr schnell und gut verpackt.

Arved Kayser

Ein wirklich sehr guter Service! Anfrage wurde sehr schnell, kompetent und freundlich beantwortet und die letztendliche Lieferung des gewünschten Case ging super fix. Vielen Dank!

Philip Bannon

On my second case from Density Labs. 100% fantastic company. Exceptional build quality. Will continue to exclusively use and recommend them. Shipping very fast in EU and communication directly with the the guys there is fantastic!

Dan Bayliss

Amazing quality and service. Was recommended by a friend who is no compromise wanting the best. The solid build, looks, ventilation and thought in the build was well worth it. Quickly dispatched, good updates and amazing aftercare

mehff

After spending a year or so to try and find the perfect case for my next build, I stumbled upon the Sliger Cerberus Case. It seemed to fit my needs just perfect, while being under 20 Liters. After receiving the case, I was stunned by how well built the case was. I was after a small and portable case, but it still surprised me how small it actually was in person. The cases I had built in before did not even come close to level of quality of this case. With careful selection of components, the build went super smooth and quick; Had zero complications. I couldn't be happier and I highly recommend this case for any medium to high-end builds.

However perfect this case may be, I do have three minor suggestions to improve the case even further if there ever is future revisions.

-The first one being that the Demciflex dust filters cannot be mounted internally, specifically on the vented side-panel. The filters don't look bad, but it takes away from the overall aesthetic when you are forced to mount them externally.

-The second being that the top fan mounting bracket and the handle kit could be combined into one. Having the option to mount two fans on the top, whilst having the handle would be huge improvement.

-The third and last suggestion would be to have ability to mount the internal sfx PSU against the motherboard tray, like it is on the NCase M1. This would of course only work with ITX motherboards, but it would open up a lot more flexibility in terms of cooling and components. For example having the option to finally mount a 240mm radiator on the side hinge, since currently the PSU mounting locations restricts radiator size to 140mm.

Overall I am really happy that I chose this case. Cooling and acoustics is also phenomenally and surprisingly good, even with demciflex filters on the front and bottom. Density Labs was quick to change any parts of my order on my request when it was still being processed (I decided to go with a different color for the outer paneling). It may be on the expensive side for most, but please do your self a favor and consider the cases from this company; To me it was the highlight of my new computer and it was worth every cent.

Edit: I accidentally uploaded many duplicates of my photos as the Google services were slow and wasn't sure they were uploaded in the first place. I'll remove them once I'm back from work.