Hi-Tech Automotive - Mokena, Illinois

klomanpj

Over-priced and shoddy work they do not stand behind. I was told by a repair shop, that does not have an alignment rack, that I needed an alignment and they recommended Hi-Tech. I dropped the car off and later was told I needed ONE ball joint and ONE tie rod in addition to the alignment. I was called when the car was ready and told the bill was $698!!! WOW!!! I said. That's a lot of money for an alignment and two $20 front end parts. He reluctantly dropped the bill to $600. A few days later while turning the wheel ALL THE WAY to the right, I heard a scraping noised from the front right wheel area. Does not make the noise when the car is in neutral or park or when the wheel is turned all the way to the left. Since Hi-tech had just did a suspension inspection and repair, I called Hi-tech and asked to bring it in. I explained the problem and I was told there would be a $169 inspection fee. Can you imagine the shameless gall of these people? I told him to forget it (but not quite in those words!)----I would take the car to an honest mechanic. Don't go here if you want an honest shop that stands behind their work and does not gouge their customers.

Abundant Mindset

Had the best customer experience here at Hi-Tech
Normal day on 6/12… headed to post office to drop letter off to come outside start my 2016 Range Rover and out of nowhere smoke from underneath the hood, I immediately panicked contacted the dealership who told me car wasn’t drivable and needed to be towed…… contacted State Farm who instructed me to schedule a tow, well I’ve never had my car serviced anywhere but the dealership which was an hour away ? Once tow driver arrived he recommended Hi-Tech instead of the place I found and boy was that A Blessing…. Car was towed to Hi-Tech…. Spoke with Gus who assured me car would be looked at and they’d call me back the next morning received a Call from Steve (technician) who informed me of the problem and cost….. car was ready the very next day
Honest, Reliable, Trustworthy, affordable and the list goes on…. Hi-Tech you have a customer for LIFE
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️10 STAR RATING

Linda

I was so impressed with HiTech the first time for an emergency repair that my cars will go here from now on, they are worth the hour+ drive to get to them. Thank you Steve and alll the wonderful mechanics! You are all amazing!!!

Dorothy Petersen

My tire was low. I brought my car into Hi Tech by the end of the day they fixed my car and rotated my tires. Thank you.

Matthew Sobol

Excellent Service and Competitive Pricing

I recently took my Acura to Hi-tech Auto Repair Shop in Mokena, and I couldn't be happier with the service I received. They got my car back to me in no time, and the cost was very competitive. Customer service just excellent! The best part is that my AC is now working great, just in time for summer. I highly recommend taking your car to them for any repair needs. Great job, Hi-tech Auto Repair!

Jodie Bowen

Awesome service! Super friendly customers and staff. Steve was very helpful and had me in and out of the shop probably within an hour. I walked in with no appointment and they were able to fix my two flat tires and lug nuts that were rusted and stripped. I appreciate your exceptional customer service. I’ll definitely be back when needed!! Thank you!!

Nick Kroner

It was a horrible experience you guys are a rip off you couldn't even bolt down my coil pack you guys took off and another bracket for my Alternator and then have the nerve to charge me 155 dollars for it I will be calling coperate about this I would give you no star's but I have to give you 1 for me to make my review

Robert Garcia

Great service, first time having my car serviced. Definitely recommend, will be back.