Pro-Tech Air Conditioning & Plumbing Service, Inc - Winter Garden, Florida

Bobbie Jenkins

Cost me $49 to tell me that I needed something new to add to my AC when my AC was new and to get me to sign up for their monthly maintenance. Tried to get me to do a service for $312, when another quote I got was for $100. PAID $100 AC is good a tiny clog that took 30 seconds. Didn’t need new equipment. Beware!

Michael Flynn

Used this company for a long time, unfortunately when recently a plumbing job was not performed well management refused to make it right and fix the problem. I guess they would rather wring you for every nickle than give any customer service for a longtime customer.

Shawn Leaf

Under new management - beware.. get a second opinion, or better yet, don’t start here. Cost me $49 to find out they’re now all about the upsell.

Their proposed repair for a leaking shower was to cut the valve out for $1800. Another plumbing company replaced the valve *cartridge* for a small fraction of that cost…. This wasn’t even presented as an option by this outfit.

Martin Sweeney

Honesty is an absolute necessity for a business or a technician, followed in short order by expertise, skills & professionalism. All these qualities were present front and center from ProTech and specifically tech Marvin Tema today at a service call at my home. There was ample opportunity to perform a scheduled costly repair/replace which turned out to be not required. I was immediately informed of the situation and was saved literally thousands of dollars. This type of conduct is what creates lifelong loyal customers. Highest marks.

David McKinnon

Found Joe to be very personable and client satisfaction driven. He took extra measures to ensure our needs were met. We are a commercial property, so response and workmanship is a priority when choosing our service vendors.

Stuart

I've been a Pro-Tech customer for almost 7 years, and there has never been an instance/interaction that has caused me to consider an alternative.

Met Joe for the first time for a replacement of an anode rod in our water heater. He was professional and very personable. Another great job and another 5-star rating.

If you want excellent quality and service, don't waste your time with anyone but Pro-Tech.

[I can't forget to give the same kudos to the staff that schedules the work and takes care of customers from the back office. They're awesome. Cheryl took care of us with today's service call.]

Stephen Feit

I have had a maintenance agreement with this company. On Friday, when I called for an AC emergency for the first time, in over 90 degree weather, the person on the line said he'd have someone call me back to set a time to come out. No one called until the next morning. Then I was told no one was available until Monday. This is not emergency service, especially when I've paid for an Maintence agreement. I recommend finding another company that will do better

James Goodyear

Our water heater took a dump Saturday night. Thanks to Pro-Tech and Chris (their awesome technician) we had a new water heater installed quick and had hot water by Sunday afternoon. Chris was Friendly, took a moment to go over the new unit, and left the area cleaner than when he arrived.

Thank you