Tech City - Park Ridge, Illinois

Catherine A | Car Wash Pro Designers

Very helpful. Great Communication. They were able to get me my laptop back to me right away with the issue fixed and even went as far as explaining the issue to my boss. Appreciate all their help!

Chinnapureddy Sreenu

*Worst Service Center, Beware!*

Please avoid visiting this service center. I recently took my laptop there for repair, but they ended up breaking the screen. They refused to take responsibility for the damage, claiming that the screen was already broken and needed to be opened for inspection. However, they failed to inform me that opening the laptop could cause further damage.

To make matters worse, they are now demanding $285 to replace the entire screen. Based on my experience, I strongly advise against trusting them with your laptop, mobile, or any other purchase.

Stay safe and choose a more reliable service center for your needs.

Kris Kargol

Asked them to do a couple of simple things to my computer that I dropped off and they did neither!!! They said everything I asked to be done was completed. Once I got home and hooked everything up STILL the same issues and when I called back they said they did everything they could. Had complete music files on a thumb drive that they lost. I will never go back!!

Jason Kaplan

Tech city impressed me by bringing an old computer back to life. Their expertise was apparent by fixing a computer nobody else could. Have no worries tech city will impress you too.

Chris Rufo

Can't say enough nice things about this shop. As a last resort I brought a vintage digital watch that would not turn on to Tech City today. They not only were able to bring it back to life but also provided some fantastic advice to avoid a similar issue from happening again.

Jacob Biros

Excellent service
Product was fixed the day of
Highly recommend

Kylie K

had a hard drive that had worked fully functional. It was just slow because it had so much photos and videos in it. To retrieve the data and transfer it to newer hard drive, I went in to this store that was nearest from our house, to use local business. The owner, Chady, is friendly and a charming guy.
But he took the case of my hard drive that had decryption key on and discarded it. He kept the hard drive for a while, kept on asking me if I put password on it. I said no, and told him "I plug it in, and it works. "
He said we could send it to this big company in wisconsin to do data recovery. They, too, told me that they needed the decryption key. The harddrive was returned and I paid Chady $65 for all this ordeal. In this process, he also discarded my 2 USBs that goes into this hard drive. One for the outlet to the hard drive, and one from hard drive to the computer.
I never gave consents to throw anything away.

I kept on calling the store and leaving messages about where what belonged to me were.
I actually showed up to the store many times as well. He told me that he had them somewhere in the store along with other usbs, so he would look for them and would give me a call. His employee once gave me some USB that does not even fit to my hard drive.

I sent the same hard drive to Ontrack, another big company who handles data recovery. They said the same thing, that I needed decryption key.
They said they were 99% done, they just needed the external case for the hard drive, the very thing the owner of this business told me that I would not need, he permanently discarded it.

My hard drive had everything- my growing up, wedding, my memories with my parents, my babies' videos and photos..

This business's owner's lack of knowledge on the subject is incomprehensible. And should be reinstated.

If you are looking to do data recovery, and if you are serious about it like I was, please, reach out to a big company. They do not cost you more than local stores. They also will not throw away very important things to solve the matter.

At the end, he told me that "I feel so bad what happened to you."

He ed me up royally. And did not do anything else other than saying that.

Saul Zepeda

Excellent Service & Reasonable Prices! -I went in to have the screen on my iPhone X fixed (my phone is old, I know. lol), and it took all of 10 minutes. Chadi was super friendly and made conversation while I waited. All-in-all, a great experience, highly recommended! ✌?